Based on your updated brand identity and the document provided, here are the revised Terms and Conditions for Miressto. This version incorporates your new Indian-Italian fusion focus, the removal of coffee, the partnership with Porter, and your new location in Bhangel.

Terms and Conditions (Terms of Use)

Effective Date: 14 October 2025

Please read these Terms and Conditions carefully before ordering any goods or services from this website. By placing an order through our website, mobile application, or by phone, you agree to be bound by these Terms and Conditions.

Section 1: Introduction

The domain name www.miressto.com (hereinafter referred to as the “Website”) is owned and operated by Miressto Private Limited, with its registered store address at: Upper Ground Floor, Garg Complex, Gejha Road, Near Vishal Mega Mart, Bhangel, Noida, G.B. Nagar, U.P. – 201304, India.

For any queries, you may contact us at:

  • 📧 info@miressto.com
  • 📞 +91 93159 93195

Section 2: Definitions

  • 2.1 “Agreement” refers to these Terms and Conditions, together with any order form and payment instructions provided by you.
  • 2.2 “Privacy Policy” refers to our privacy practices published on this Website explaining how we collect, store, and protect your personal data.
  • 2.3 “You” / “Your” refers to the customer accessing the Website and placing an order.
  • 2.4 “We” / “Us” / “Our” / “Miressto” refers to Miressto Private Limited.
  • 2.5 “Goods” / “Products” means fusion pizzas, pastas, calzones, cakes, breads, or any merchandise available for sale on our Website.
  • 2.6 “Services” means any service we provide, including packaging, customization, and delivery.
  • 2.7 “Partner Supplier” means any third-party vendor, courier, or delivery partner, specifically including Porter, collaborating with Miressto.

Section 3: Ordering

  • 3.1 You agree to provide accurate information and confirm that payment details provided are valid and authorized.
  • 3.2 Products are for personal use only and not for resale.
  • 3.3 Orders can be placed via our website or directly through authorized platforms.
  • 3.4 All orders are subject to availability. In case of unavailability, you will be notified promptly.
  • 3.5 Modifications or cancellations after confirmation are not permitted due to the perishable nature of our fresh fusion products.

Section 4: Prices and Payment

  • 4.1 Prices are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.
  • 4.2 Payment methods include UPI, credit/debit card, and net banking.
  • 4.3 Miressto does not store payment credentials; transactions are processed securely via third-party gateways.
  • 4.4 Do not share OTPs, CVV, or PINs with anyone; we will never ask for sensitive banking info via phone or SMS.

Section 5: Shipping & Delivery Policy

  • 5.1 Delivery Partner: We deliver across select sectors in Noida primarily through our delivery partner, Porter.
  • 5.2 Delivery Timelines:
    • Minimum Delivery Time: 45 minutes from order confirmation.
    • Maximum Delivery Time: Up to 3 hours, depending on product availability and location.
    • Pre-orders and Custom Cakes: Require 24 to 48 hours’ notice.
  • 5.3 Delivery times are estimates and may vary due to traffic, weather, or unforeseen circumstances.
  • 5.4 Delivery will be attempted only once. If undelivered due to an incorrect address or recipient unavailability, the order is considered completed and non-refundable.
  • 5.5 Risk in the products passes to you upon delivery.
  • 5.6 We are not responsible for delays caused by third-party delivery partners like Porter.

Section 6: Cancellation & Refund Policy

  • 6.1 Cancellations are not permitted once an order is confirmed.
  • 6.2 Refunds are considered only for wrong or damaged deliveries, verified through photo/video evidence within 2 hours of delivery.
  • 6.3 Approved refunds are processed within 7–10 business days to the original payment method.

Section 7: Limitation of Liability

  • 7.1 Miressto shall not be liable for typographical or pricing errors on the website.
  • 7.2 Our liability is limited to the value of the product purchased.
  • 7.3 Images on the website are for representation; actual products (especially handcrafted fusion items) may vary slightly.

Section 8: General

  • 8.1 Miressto reserves the right to modify these Terms without prior notice.
  • 8.2 Any disputes shall be subject to the exclusive jurisdiction of the courts in Noida, Uttar Pradesh.
  • 8.3 By providing contact details, you consent to receiving transactional and promotional messages via SMS, WhatsApp, or email.